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Knowledgebase
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FAQ (3)
Frequently Asked Questions
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Troubleshooting (5)
Solve difficult issues with these troubleshooting tips.
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Tutorials (2)
Tutorials to help guide you through our easy to use software.
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Recent articles
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My document converts just fine on my machine but when I email it as an attachment the formatting gets all messes up. My email client is outlook 2003 and the person I am emailing to is also using Outlook 2003.
Hello John,
The receiver is most likely viewing the attachment with pages in the thumbnail view format. Please ask them to save the attachment...
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11 Sep, 2007 |
Views: 571 |
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I've read your web pages, but cannot find the answer to my question: will Able2Doc 4.0 run on the Mac (OS X 10.4.10)? I'll buy it if it does. Thanks. R Barsam
Hello R Barsam,
Our software runs on a Windows OS environment only.
Regards,
Investintech.com Inc.
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06 Sep, 2007 |
Views: 594 |
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Hello,
I tried the conversion from PDF to word using the free trial of the Professional 5.0 and it worked fine.When i bought the Able2Extract Full License for 99.95 it does not work.Whay is it doing that?
Hello,
The software license you purchased is for Able2Extract v.5.0 Standard. The Able2Extract Professional v.5.0 software that you...
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06 Sep, 2007 |
Views: 762 |
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I reciently had to change my user profile on my laptop because of problems. I have purchased your application and used it often however now the application keeps taking me back to the trial mode, what can I do to correct this. I do not have me unlock code.
Hello,
Please contact us at our Customer Support department with your purchase details.
Tel: 416-920-5884
Email:
Regards,
...
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06 Sep, 2007 |
Views: 722 |
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Good Afternoon
I am interested in purchasing the product, but I need to know if there are any limitations with respect to the size of the files that the product can convert.
I have recently had an unfortunate experience with another PDF converter program, where the Trial worked perfectly, only converting 3 pages, whereas the Licensed version could not convert the full file, which contains 15 pages.
I need to be able to convert up to 500 pages.
I would appreciate an answer as soon as possible.
Thank you for your time and co-operation.
Kind Regards
Carmilla
Hello Carmilla,
Generally, for larger sized PDF files, there may be a limitation on how many pages you can convert at one time. For such...
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11 Sep, 2007 |
Views: 718 |
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