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Knowledgebase / Troubleshooting / Error Messages
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document No Textual Information Error
This message indicates that the document the user is trying to convert is a scanned PDF or a PDF that is saved as an image. In order to extract the...
rating 19 May, 2011 Views: 1389
document Parameter is Incorrect Error
The most common cause of this error is that the source PDF file may be damaged. To fix this problem, try returning to where you got the PDF document...
Not rated 19 May, 2011 Views: 1132
document Unable to launch Microsoft Word Error
The cause of this is error is that Microsoft Word is not completely installed on your computer. In order to rectify this problem, follow these...
Not rated 19 May, 2011 Views: 1066
document Could not Launch Microsoft Excel Error
The cause of this is error is that Microsoft Excel is not completely installed on your computer. In order to rectify this problem, follow these...
Not rated 19 May, 2011 Views: 1357
document Error message on Conversion
Errors on conversion are very uncommon. Of the possible errors, Error #29 tends to be the most common when converting to Word. Solving this error is...
rating 19 May, 2011 Views: 1761
document Server Busy Error
The “Server Busy” message usually occurs at the end of the conversion process, particular for scanned PDF files.  Allow the program...
rating 19 May, 2011 Views: 2683


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